At Séura Shop we have a 30 day money back Guarantee if the product is not in the right condition or the customer is unhappy.
It will be required to:
- Send pictures of bad condition product
- Reason why the customer is unhappy
- Send us an email to firstname.lastname@example.org with the information
Once the money return process has started the customer will have to return the product to an address that will be given through email.
It is important to note that:
- Shipping costs will be not refunded
- The tracking number of the product will have to be send to our email in order for us to receive it without any problems
- Once we receive the product, the refund will be made